Solutions
One decision engine for every refund path
Pick the problem you are solving first. Each one runs on the same policy, approvals and audit trail.
Refund decisions
Deterministic policy, model-assisted reasoning and human approvals decide each refund, then execute it through Stripe or PayPal.
Explore Refund decisionsReturns and labels
Labels, QR and label-free returns, a shopper portal and receipt gating, so money goes back when the item does.
Explore Returns and labelsDisputes and chargebacks
Chargebacks arrive with the case history attached, and Lumtry assembles evidence and a narrative for your review.
Explore Disputes and chargebacksRetention and abuse
Retention offers keep revenue that would have left, and Abuse Shield flags patterns before they cost you.
Explore Retention and abuse
Same pipeline underneath
Every solution runs through a versioned policy, the approval channels you choose, durable execution with compensation, and an append-only audit trail. Turning on a second solution does not mean a second tool.
Start with the sample workspace
Sign in to explore a seeded store before you connect your own.