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Lumtry

Refund cost calculator

What manual refunds cost you

Estimate a year of manual refund handling and abuse leakage from your own numbers, then see which plan fits your volume.

Your numbers

Orders across all your stores in a typical month.

Share of orders that end in a refund request.

What a typical order is worth.

Reading the request, checking the order, clicking refund.

Loaded cost of the person who handles refunds.

Your guess at refunds that should not have been paid.

Your assumption for routine refunds a policy could approve.

Your estimate

Estimate

About 160 refunds a month, 1,920 a year.

  • Manual handling per year

    $4,800.00

    192 hours across 1,920 refunds.

  • Abuse leakage per year

    $6,240.00

    Refunds paid on requests that should have been denied.

  • Handling cost you could save

    $2,400.00

    About 96 hours a year at your automation share.

Suggested plan

Plan prices are unavailable right now; see the pricing page.

How we estimate

  • Refunds per month are monthly orders times your refund rate, rounded to whole refunds.
  • Manual cost is refunds per year times minutes per refund, at your hourly cost.
  • Abuse leakage is your abuse share of yearly refunds times your average order value.
  • Savings apply only your own automation share to handling time; they are not a promise.
  • The plan is the smallest paid plan whose included monthly cases cover your refunds, at its current catalog price.

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