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Change a rule. Watch the decision move.

Pick a sample case, run it through the pipeline, then edit the policy and run it again.

Sample data

This runs in your browser on sample data and sends nothing. The rules mirror how the policy engine decides; your real policy runs on our servers.

Sandbox

Sample dataSimulation

Case RC-1042

Arrived cracked, photo attached · $38.00

Press Run to send this case through the pipeline.

  1. 1. Intake

    Not yet
  2. 2. Signals

    Not yet
  3. 3. Policy

    Not yet
  4. 4. Outcome

    Not yet
  5. 5. Execution

    Not yet
  6. 6. Audit trail

    Not yet

Sample policy

Edit a value, then rerun. Each edit publishes a new version, and a run pins the version it started with.

  1. P10Payment on hold

    The processor reports a hold on the payment

    High riskFixed in sample
  2. P20Return window

    Order is older than the window

    Auto-deny
  3. P30Abuse risk escalation

    Abuse risk at or above the level

    Escalate
  4. P40Minimum proof of purchase

    Proof level below the floor

    Manual review
  5. P50Returnless ceiling

    Damaged or wrong item, amount at or under the ceiling

    Auto-approve
  6. P60Auto-approve threshold

    Amount at or under the threshold

    Auto-approve
  7. Default outcome

    When no rule matches · Manual review

The next run pins version 7.

What is real

The same rules the engine follows.

  • Same rule semantics

    Rules run by priority, the first match wins, and the default outcome covers the rest. The five outcomes here are the engine's five.

  • AI advises, policy decides

    Classifier and sentiment readings arrive first and only advise. The router sends them to one of three cleared model vendors.

  • Pinned versions, full audit

    Published versions never change; an edit makes a new one. Every step writes to an append-only audit trail.

Get started

Run it on your refunds.

Start on Free or the 14-day Growth trial. No card needed.