Compare

Lumtry vs AfterShip Returns

A returns and exchanges app with low entry pricing and helpdesk sidebars.

Competitor details as of Sept 2026, per their public site. Anything their pages do not state is marked not published.

Capabilities of Lumtry and AfterShip Returns
Capability	Lumtry	AfterShip Returns
Store platforms	Yes Shopify, WooCommerce, BigCommerce, Amazon and eBay.	Yes Shopify, plus setup guides for WooCommerce, BigCommerce and Magento; eBay not published. Source
Public pricing	Yes Public prices on our pricing page, from the live catalog.	Yes Public on the Shopify App Store, with a free trial and per-return overage. Source
Rule-based approvals	Yes Deterministic, versioned rules approve, deny or escalate.	Yes Automatic approval and eligibility rules; auto-refund rules on Premium and Enterprise. Source
Human approval step	Yes Dashboard and Slack approvals with single-use action links.	Partly Approve or reject inside Zendesk and Gorgias; Slack not published. Source
Exchanges and store credit	Yes Variant exchanges and store credit as refund outcomes.	Yes Bonus store credit, shop with refund value and instant exchanges. Source
Abuse and fraud checks	Yes Abuse risk signals feed your policy rules.	Yes Anti-fraud workflows and an AI review agent on Premium and above. Source
Chargeback handling	Yes Dispute evidence assembled from the case record.	Not published Not published.
Decision audit trail	Yes Append-only audit trail with a correlation ID on every decision.	Partly An RMA timeline with comments; no dedicated decision log published. Source
API and webhooks	Yes REST API, signed webhooks and a read-only MCP server.	Partly Return webhooks; the Returns API is limited to Premium and Enterprise. Source

When to pick AfterShip Returns

We read each competitor's public pages on 24 Sept 2026 and link every claim. If something changed, tell us and we will fix it.