Legal

Privacy Policy

Last updated: 3/11/2025

1. Introduction

At Lumtry, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and AI automation services ("Services").

2. Information Collection

We collect:

  • Personal Information: Name, email, and company details when you register or contact us.
  • Usage Data: Information on how you use our Services (e.g., IP address, browser type).
  • Cookies: Small files to enhance your experience and track usage (manageable via browser settings).

3. Use of Information

We use your information to:

  • Provide and enhance our Services.
  • Communicate updates or promotions.
  • Analyze usage for improvement.
  • Meet legal requirements.

4. Data Sharing

We may share your information with:

  • Service providers assisting our operations (e.g., hosting, analytics).
  • Legal authorities if required by law or to protect our rights.

We do not sell your personal information.

5. Data Security

We use industry-standard measures to protect your data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. User Rights

You may:

  • Access or correct your personal information.
  • Request data deletion.
  • Opt out of marketing emails.

Contact us at team@lumtry.com to exercise these rights.

7. Cookies and Tracking

We use cookies to improve functionality and analyze trends. You can control cookie use through your browser.

8. Third-Party Services

Our Services may link to third-party sites (e.g., Calendly for scheduling). We're not responsible for their privacy practices—please review their policies.

9. Children's Privacy

Our Services are not designed for children under 13. We do not knowingly collect their data.

10. International Transfers

Your data may be processed outside Australia (e.g., via integrations like Salesforce). We ensure compliance with applicable data protection laws.

11. Data Retention

We keep your data only as long as needed for the purposes outlined here or required by law.

12. Changes to Policy

We may update this policy. Significant changes will be communicated via email or our website.

13. Contact Information

Reach us with privacy questions at team@lumtry.com.