# Integrations: Shopify, Stripe, PayPal, Slack and more

> Connect Lumtry to Shopify, WooCommerce, BigCommerce, Amazon, eBay, Stripe, PayPal, Slack, Gorgias, Zendesk, EasyPost and Shippo. Browse every integration.

- Canonical URL: https://lumtry.com/connectors
- Last updated: 2026-09-24

## Connect the tools you already run

Connect the store, processor and tools you already run. Each connection has one job in the refund path.

- **Storefronts**: Where refund requests and orders come from.
- **Marketplaces**: Marketplace returns handled by the same policy.
- **Payments**: Where refunds execute, with compensation on failure.
- **Approvals and support**: Where people decide and where tickets live.
- **Logistics**: Labels, tracking and warehouse receipts.
- **Identity**: Sign-in and provisioning for your team.
- **Shopify**: Orders and refund requests in, refunds and store credit out.
- **WooCommerce**: Orders and refund requests from your WooCommerce store.
- **BigCommerce**: Orders and refund requests from your BigCommerce store.
- **Amazon Returns**: Marketplace return notifications into one case queue.
- **eBay**: Marketplace return notifications into one case queue.
- **Stripe**: Refund execution and dispute notices.
- **PayPal**: Refund execution and dispute notices.
- **ERP and finance sync**: Refund records synced to your finance system.
- **Slack**: Approval requests with approve and deny actions.
- **Gorgias**: Tickets become cases and decisions post back as notes.
- **Zendesk**: Tickets become cases and decisions post back as notes.
- **Twilio**: Voice approval calls in the US.
- **Telnyx**: Voice approval calls in Canada.
- **EasyPost**: Return labels, QR codes and tracking.
- **Shippo**: Return labels, QR codes and tracking.
- **QR-code returns**: Returns without a printed label, where your policy allows.
- **ShipBob**: Warehouse receipt events that release refunds.
- **ShipHero**: Warehouse receipt events that release refunds.
- **SAML SSO**: Team sign-in through your identity provider.
- **OIDC**: Team sign-in through any OpenID Connect provider.
- **SCIM**: Users and groups provisioned from your directory.

## REST, webhooks and MCP

Build on the same case model the dashboard uses, with scoped API keys and signed events.

- **REST API v1**: Create and read refund cases with scoped API keys, per-key rate limits and an OpenAPI 3.1 description.
- **Signed outbound webhooks**: Case events delivered to your endpoint with a signature to verify, retries and replay.
- **MCP server**: External agents read cases over MCP with an API key. Proposal tools, OAuth sign-in and directory listing are available on request, and a person approves every proposed action.

## Connect what you already run

Start with the sample workspace, then connect your store in shadow mode.

## Related

- [Home](https://lumtry.com/index.md): Decide refunds by a versioned policy, send the exceptions to your team in Slack or the dashboard, and keep every step on the record. Start free.
- [Register a connector](https://lumtry.com/connectors/register.md): Directories and AI assistant vendors register their OAuth client metadata here. The team reviews every registration before a workspace can authorize it.
- [Shopify](https://lumtry.com/connectors/shopify.md): Connect Shopify to Lumtry so refund requests and order details reach one versioned policy, with every decision kept in an append-only audit trail.
- [WooCommerce](https://lumtry.com/connectors/woocommerce.md): Connect WooCommerce with REST API keys. Lumtry opens a case when a refund is recorded, decides it by policy and pays through Stripe or PayPal.
- [BigCommerce](https://lumtry.com/connectors/bigcommerce.md): Connect BigCommerce with an API account or the app. Each refund on an order becomes a case your policy decides, paid through Stripe or PayPal.
- [Amazon Returns](https://lumtry.com/connectors/amazon.md): Bring Amazon return and refund notifications into one policy-driven queue. Set up with the Lumtry team; nothing is written back to Amazon.
- [eBay](https://lumtry.com/connectors/ebay.md): Bring eBay return and refund notifications into one policy-driven queue. Set up with the Lumtry team; nothing is written back to eBay.
- [Stripe](https://lumtry.com/connectors/stripe.md): Connect Stripe through Stripe Connect. Approved refunds are paid from the original charge with an idempotency key, so a retry never pays twice.
- [PayPal](https://lumtry.com/connectors/paypal.md): Connect PayPal with your REST app credentials. Approved refunds are paid from the original capture, and every PayPal event is signature-checked.
- [Slack](https://lumtry.com/connectors/slack.md): Approve or deny held refunds from a Slack channel. Lumtry checks the signature, a single-use token and the approver before it acts.
- [Gorgias](https://lumtry.com/connectors/gorgias.md): Tag a Gorgias ticket and Lumtry opens a refund case for the matching order, then posts each step back as an internal note.
- [Zendesk](https://lumtry.com/connectors/zendesk.md): Tag a Zendesk ticket and Lumtry opens a refund case for the matching order, then posts each step back as a private comment.
- [Twilio](https://lumtry.com/connectors/twilio.md): PIN-checked phone approvals for held refunds to US numbers, placed through Twilio by Lumtry. A voice approvals add-on on paid plans.
- [Telnyx](https://lumtry.com/connectors/telnyx.md): PIN-checked phone approvals for held refunds to Canadian numbers, placed through Telnyx by Lumtry. A voice approvals add-on on paid plans.
- [EasyPost](https://lumtry.com/connectors/easypost.md): Buy prepaid return labels on your EasyPost account and release the refund when the carrier shows the return delivered.
- [Shippo](https://lumtry.com/connectors/shippo.md): Buy prepaid return labels on your Shippo account and release the refund when the carrier shows the return delivered.
- [ShipBob](https://lumtry.com/connectors/shipbob.md): Let ShipBob's return scan release the refund and grade each item. Part of the Warehouse Sync add-on on Starter, Growth and Scale.
- [ShipHero](https://lumtry.com/connectors/shiphero.md): Let ShipHero's return updates release the refund and grade each item. Part of the Warehouse Sync add-on on Starter, Growth and Scale.
- [Features](https://lumtry.com/features.md): Versioned refund policy, AI reasoning only where rules leave room, Slack and dashboard approvals, Stripe and PayPal execution and a full audit trail. See it all.
- [Pricing](https://lumtry.com/pricing.md): Lumtry plans by case volume and seats, from Free to Enterprise, with add-ons and capped outcome fees. Start free or hear when billing opens.
- [About](https://lumtry.com/about.md): Why Lumtry exists: refunds should be decided by a policy you can defend, reasoning you can inspect and approvals your team controls. Read the story.
- [Privacy](https://lumtry.com/privacy.md): How Lumtry collects, uses, shares and protects personal information, isolates tenant data, records AI rationale and lists sub-processors. Read the policy.
- [Terms](https://lumtry.com/terms.md): The binding terms for using Lumtry: policy plus AI reasoning with a human approval gate, plans and billing, and the limits of liability. Read them in full.
- [Trust](https://lumtry.com/trust.md): How Lumtry secures merchant data, keeps AI inside a deterministic refund policy, lists every sub-processor and explains data flow and retention. Review it.
- [Solutions](https://lumtry.com/solutions.md): Four ways Lumtry puts policy, approvals and an audit trail around the money you give back: refunds, returns and labels, chargebacks, retention and abuse.
- [Demo](https://lumtry.com/demo.md): Run a sample refund through intake, AI signals, policy, approval and audit in your browser. Change a rule, rerun the case and share the link. Try it now.
- [Contact](https://lumtry.com/contact.md): Questions about Lumtry, launch pricing, integrations or security? Send a message and the team replies by email. Tell us about your refund volume.
- [Get started](https://lumtry.com/get-started.md): Pick the refund problem to fix first, choose a plan and create your Lumtry account. Start on the Free plan and connect your store when you are ready.
- [Developers](https://lumtry.com/developers.md): Send signed refund webhooks to your tools, call the REST API and let your AI assistant work with Lumtry cases over MCP. Explore the developer tools.
- [Refund cost calculator](https://lumtry.com/calculator.md): Estimate a year of manual refund handling and return abuse leakage from your own numbers, then see which Lumtry plan fits your volume. Run the numbers.
- [Roadmap](https://lumtry.com/roadmap.md): What Lumtry has shipped, what is coming next and what is further out across refunds, returns, disputes and integrations. Get notified when items ship.
- [Compare](https://lumtry.com/compare.md): Lumtry side by side with the tools SMB merchants use for refunds today, built from each vendor's own public pages. Find the right fit for your store.
- [Guides](https://lumtry.com/guides.md): Answer-first guides to refunds, returns, chargebacks, approvals and audit trails for Shopify, WooCommerce and BigCommerce merchants.
- [Glossary](https://lumtry.com/glossary.md): Plain definitions of refund, return, chargeback, RMA, store credit, audit trail, idempotency key, MCP and other refund operations terms.
- [MCP server](https://lumtry.com/developers/mcp.md): Connect an AI assistant or your own agent to your refund workspace through the Model Context Protocol. Read cases and propose actions, never move money.
- [llms.txt](https://lumtry.com/llms.txt)
