# Compare refund and returns tools with Lumtry > Lumtry side by side with the tools SMB merchants use for refunds today, built from each vendor's own public pages. Find the right fit for your store. - Canonical URL: https://lumtry.com/compare - Last updated: 2026-09-24 ## How Lumtry compares Side by side with the tools SMB merchants use for refunds today, from their own public pages. - [Lumtry and Loop Returns](https://lumtry.com/compare/loop-returns.md): A returns platform built for Shopify, focused on exchanges and retention. - [Lumtry and AfterShip Returns](https://lumtry.com/compare/aftership-returns.md): A returns and exchanges app with low entry pricing and helpdesk sidebars. - [Lumtry and Richpanel](https://lumtry.com/compare/richpanel.md): An AI-first helpdesk with a returns add-on, built to answer tickets. - [Lumtry and manual Shopify refunds](https://lumtry.com/compare/manual-shopify-refunds.md): The refund and return tools that come with Shopify admin. - [Lumtry and Fini](https://lumtry.com/compare/fini.md): An AI support agent that answers tickets and takes actions such as refunds across chat, email and voice. - [Lumtry and ReturnGO](https://lumtry.com/compare/returngo.md): A returns and exchanges platform for many storefronts, with policy rules and a branded portal. - [Lumtry and Return Prime](https://lumtry.com/compare/return-prime.md): A Shopify returns and exchanges app with a free plan and upsell tools. We read each competitor's public pages on 24 Sept 2026 and link every claim. If something changed, tell us and we will fix it. ## Related - [Home](https://lumtry.com/index.md): Decide refunds by a versioned policy, send the exceptions to your team in Slack or the dashboard, and keep every step on the record. Start free. - [Loop Returns](https://lumtry.com/compare/loop-returns.md): Compare Lumtry and Loop Returns on Shopify refunds, exchanges and approvals, using Loop's own public pages. See where each fits your returns process. - [AfterShip Returns](https://lumtry.com/compare/aftership-returns.md): Compare Lumtry and AfterShip Returns on refund policy, approvals and helpdesk sidebars, from AfterShip's own public pages. See which fits your store. - [Richpanel](https://lumtry.com/compare/richpanel.md): Compare Lumtry and the Richpanel AI helpdesk on refund decisions, approvals and audit, based on Richpanel's own public pages. See which fits your team. - [Manual Shopify refunds](https://lumtry.com/compare/manual-shopify-refunds.md): Compare Lumtry with the refund tools built into Shopify admin: policy, approvals, Stripe and PayPal execution and an audit trail. See the difference. - [Fini](https://lumtry.com/compare/fini.md): Compare Lumtry and Fini on refund decisions, approvals and audit, with every Fini claim sourced from its own public pages. - [ReturnGO](https://lumtry.com/compare/returngo.md): Compare Lumtry and ReturnGO on refund decisions, approvals and audit, with every ReturnGO claim sourced from its own public pages. - [Return Prime](https://lumtry.com/compare/return-prime.md): Compare Lumtry and Return Prime on refund decisions, approvals and audit, with every Return Prime claim sourced from its own public pages. - [Features](https://lumtry.com/features.md): Versioned refund policy, AI reasoning only where rules leave room, Slack and dashboard approvals, Stripe and PayPal execution and a full audit trail. See it all. - [Pricing](https://lumtry.com/pricing.md): Lumtry plans by case volume and seats, from Free to Enterprise, with add-ons and capped outcome fees. Start free or hear when billing opens. - [About](https://lumtry.com/about.md): Why Lumtry exists: refunds should be decided by a policy you can defend, reasoning you can inspect and approvals your team controls. Read the story. - [Privacy](https://lumtry.com/privacy.md): How Lumtry collects, uses, shares and protects personal information, isolates tenant data, records AI rationale and lists sub-processors. Read the policy. - [Terms](https://lumtry.com/terms.md): The binding terms for using Lumtry: policy plus AI reasoning with a human approval gate, plans and billing, and the limits of liability. Read them in full. - [Trust](https://lumtry.com/trust.md): How Lumtry secures merchant data, keeps AI inside a deterministic refund policy, lists every sub-processor and explains data flow and retention. Review it. - [Solutions](https://lumtry.com/solutions.md): Four ways Lumtry puts policy, approvals and an audit trail around the money you give back: refunds, returns and labels, chargebacks, retention and abuse. - [Demo](https://lumtry.com/demo.md): Run a sample refund through intake, AI signals, policy, approval and audit in your browser. Change a rule, rerun the case and share the link. Try it now. - [Integrations](https://lumtry.com/connectors.md): Connect Lumtry to Shopify, WooCommerce, BigCommerce, Amazon, eBay, Stripe, PayPal, Slack, Gorgias, Zendesk, EasyPost and Shippo. Browse every integration. - [Contact](https://lumtry.com/contact.md): Questions about Lumtry, launch pricing, integrations or security? Send a message and the team replies by email. Tell us about your refund volume. - [Get started](https://lumtry.com/get-started.md): Pick the refund problem to fix first, choose a plan and create your Lumtry account. Start on the Free plan and connect your store when you are ready. - [Developers](https://lumtry.com/developers.md): Send signed refund webhooks to your tools, call the REST API and let your AI assistant work with Lumtry cases over MCP. Explore the developer tools. - [Refund cost calculator](https://lumtry.com/calculator.md): Estimate a year of manual refund handling and return abuse leakage from your own numbers, then see which Lumtry plan fits your volume. Run the numbers. - [Roadmap](https://lumtry.com/roadmap.md): What Lumtry has shipped, what is coming next and what is further out across refunds, returns, disputes and integrations. Get notified when items ship. - [Guides](https://lumtry.com/guides.md): Answer-first guides to refunds, returns, chargebacks, approvals and audit trails for Shopify, WooCommerce and BigCommerce merchants. - [Glossary](https://lumtry.com/glossary.md): Plain definitions of refund, return, chargeback, RMA, store credit, audit trail, idempotency key, MCP and other refund operations terms. - [MCP server](https://lumtry.com/developers/mcp.md): Connect an AI assistant or your own agent to your refund workspace through the Model Context Protocol. Read cases and propose actions, never move money. - [llms.txt](https://lumtry.com/llms.txt)